It's time to switch from Personify Health
Clunky navigation, "Customer Service Nightmare" reviews, and a platform employees are forced to use for health benefits — Personify Health is compliance, not culture. Woliba builds real engagement, starting at $100/month.
Real User Review
"Customer Service is seriously lacking. Lazy. Support issues are slow to respond and they never get fixed. I've had gift card issues twice and lost out on the money. The initial setup wasn't easy."
Carlos Vazquez
G2 Review · Personify Health
Here are five reasons Why HRs leave Personify Health
A wellness platform should motivate employees — not frustrate them. Woliba helps HR teams build real culture with engagement tools, seamless integrations, and dedicated support.
"Customer Service is seriously lacking. Lazy."
Personify Health's customer support consistently draws 1-star reviews. Users report lost gift card rewards that are never restored, slow response times, unresolved issues, and being blamed by support for software problems. For a platform tied to employee financial rewards, this level of support failure has real consequences for HR teams and their people.
"Support issues are slow to respond and they never get fixed. I've had gift card issues twice and lost out on the money. The initial setup wasn't easy."
Employees use it because they have to — not because they want to
The most revealing pattern in Personify Health reviews is how often employees say they are "required" or "forced" to use the platform to receive full health benefits. When wellness is tied to insurance compliance, employees participate out of obligation — not genuine engagement. That's not culture. That's compliance with a rewards wrapper.
"As a wellness application that is forced on employees, it's difficult to buy-in. If I don't log in, my 'points' are not recorded. I'm required to be a part of this program if I want my full health benefits."
Must log in manually — or your points disappear
Personify Health (formerly Virgin Pulse) does not run in the background. If employees forget to manually open the app and log their activities, their health data from Apple Health or other sources is not counted — and their points are lost. For a daily wellness habit-building platform, requiring manual daily login is a fundamental UX failure.
"It doesn't run in the background, collecting my steps and health data from my Apple Health app. If I don't log in, my 'points' are not recorded. I wasted too much time entering daily records for my healthy habits."
"TOO SLOW" — servers crash when everyone logs in at once
Personify Health's servers cannot handle peak load. When multiple employees try to log their wellness activities at the same time — which is common during challenge periods — the platform slows to a crawl. Users report spending excessive time just trying to enter daily data, turning a simple wellness action into a frustrating chore.
"It is TOO SLOW! Often too many people sign in at the same time, so the servers cannot handle the load. It took me forever to enter my data every day. I would not recommend this to anyone."
What makes Woliba different from Personify Health?
Personify Health is wellness compliance. Woliba is employee culture.
Modern Platform. Transparent Pricing.
Personify Health requires a custom enterprise quote with no public pricing. Woliba starts at $100/month with everything included — and only charges for employees who actually engage.
Custom Pricing
- What users are reporting
- Customer service "seriously lacking. Lazy.
- Gift card rewards lost — never resolved
- Clunky, cumbersome navigation
- Servers crash under peak load
- Manual login required — no auto-sync
- No recognition, surveys, or coaching
$100 USD
- Everything included
- 12-pillar wellness + recognition + coaching
- Auto-sync — no manual login required
- Intuitive UI — no navigation complaints
- AI burnout alerts + engagement analytics
- Dedicated CSM · G2 Support: 9.8
- Live in under 15 days
Who should choose which platform?
From the HR leaders who chose Woliba to the employees who open it every day.
Admins & HR Teams
Wellness Coordinators · CHROs · HR Managers
Dana Campbell
Vice President, Publications, Uhlig LLC
Woliba makes it easy to track steps through wearable and phone integration while offering a wide range of wellness options, including exercise, educational content, and community sharing. It helps employees stay informed, refreshed, and mindful of healthy habits like stress management and overall wellbeing.Nicole Byars
HR Manager, NeuroPace, Inc.
Woliba offers a wide variety of wellness resources, including educational content, workout videos, and recipes, helping increase awareness and engagement. It has become a central part of the wellness program and continues to drive higher participation.
Luis Chitsumba
Engineering Projects Superintendent, Kenmare Moma Processing
Woliba provides practical tools and guidance that help users manage stress, improve fitness, make better nutrition choices, and build stronger connections at work. It supports healthier daily habits that contribute to better wellbeing and overall quality of life.
Employees
Day-to-day platform users
“New opportunity provided by my employer that I’ve integrated into my everyday life after being skeptical. It actually is amazing! I’ve found myself opening doors I didn’t know existed.”
— NWRECC
“I love tracking my daily activities — it keeps me honest and inspires others to do the same.”
— Blue FCU
“I have a bad knee and find myself moving more because of these challenges.”
— NWRECC
“I love the challenges with my coworkers. This month I’m determined to hit every day — next month I’ll bump up my goal!”
— NWRECC
“Easy to use, notification reminders keep you engaged — promotes wellbeing for the WHOLE person.”
— SIF
Compliance you can trust
Fortune 100 companies trust our platform for its strong focus on security and compliance. We meet key standards including SOC 2, HIPAA, and GDPR, with advanced data protection options for organizations with higher security needs.
SOC II
HIPAA
ISO Certified
GDPR
Compliance you can trust
Fortune 100 companies trust our platform for its strong focus on security and compliance. We meet key standards including SOC 2, HIPAA, and GDPR, with advanced data protection options for organizations with higher security needs.
SOC II
HIPPA
ISO Certified
GDPR
Who should choose which platform between Wellable vs Woliba?
We believe in helping you make the right decision — even if that means being honest about where Wellable fits better.
Choose Personify Health if…
Insurance-linked health compliance is your only goal.
- You need wellness tied to health insurance benefits
- You're a large enterprise with existing Virgin Pulse contracts
- You don't need recognition, surveys, or coaching
- Clunky navigation and slow support are acceptable
- Compliance-driven participation meets your KPIs
Choose Woliba if…
You want employees to engage — not comply.
- You want genuine engagement — not insurance-tied compliance
- You need recognition + wellness + coaching in one platform
- You want seamless auto-sync — no manual daily login
- You need a CSM who actually responds
- You want transparent pricing at $100/month
- You need to launch fast — under 15 days
Currently using Personify Health? It's easy to switch.
Most teams are fully live on Woliba in under 15 days. Our CSM handles the heavy lifting — data migration, employee communications, and first challenge setup — so your HR team doesn’t feel a thing.
Trusted by thousands to keep
their work moving
engagement
wellness initiatives
related issues
Built to Power Your Entire Workplace
Creating a work culture is a shared responsibility where every individual plays a vital role and it all starts with selecting the right solution. Allow Woliba to transform this into a reality.
Idaho SIF unified wellness challenges, live events, and real-time reporting into one holistic platform that made participation easy and visible. With near-full seat utilization, significantly higher challenge participation, a sharp rise in completed activities, and improved HRA completion, employees stayed engaged, connected, and motivated—while administrators saved time, gained clear insights, and strengthened a culture of wellness.
Jaye B
Insurance
How Idaho SIF Simplified Wellness Management and Drove Engagement
Woliba transformed my routine with seamless workout tracking, clear goals, and daily wellness tips. With 61% challenge engagement and 24,000+ activities completed across the platform, I stay motivated, hit my targets consistently, and enjoy an intuitive, user-friendly experience.
Kailey Cox
Director of Employee Wellness
High Point University
Education
Richardson Industries uses a unified wellness platform that combines challenges, recognition, resources, and data tracking—creating an experience employees genuinely enjoy. With 83% platform participation, consistent challenge engagement (66–68%), and an increase in average activities per user (from 46 to 69), employees stay motivated, build healthy habits, and easily track their progress. Over time, this drives stronger engagement while supporting long-term preventive health goals.
Kathy Kane
Richardson Industries
Manufacturing
Boosting Engagement and Wellness Habits at Richardson Industries
Gilsbar centralized health data, recognition tools, and custom surveys that made wellness meaningful and visible. With 90% challenge participation, 17,055+ activities completed, and HRA completion rising to 100%, employees stay motivated, connected, and appreciated—while admins save time and build culture.
Keslie Smith
Human Resources Manager
Gilsbar
Consulting
How Gilsbar Built a Culture of Wellness Through Data and Recognition
Insurance
Idaho SIF unified wellness challenges, live events, and real-time reporting into one holistic platform that made participation easy and visible. With near-full seat utilization, significantly higher challenge participation, a sharp rise in completed activities, and improved HRA completion, employees stayed engaged, connected, and motivated—while administrators saved time, gained clear insights, and strengthened a culture of wellness.
Jaye B
Chief Human Resources Officer Idaho SIF
Education
Woliba transformed my routine with seamless workout tracking, clear goals, and daily wellness tips. With 61% challenge engagement and 24,000+ activities completed across the platform, I stay motivated, hit my targets consistently, and enjoy an intuitive, user-friendly experience.
Kailey Cox
Director of Employee Wellness
High Point University
Manufacturing
Richardson Industries a unified wellness platform with challenges, recognition, resources, and data tracking that employees enjoy using. With 83% platform participation, steady challenge engagement (66–68%), and rising average activities per user (from 46 to 69), the team stays motivated, builds habits, and tracks health progress with ease. Over time, this supports both engagement and preventive health goals.
Kathy Kane
Richardson Industries
Consulting
Gilsbar centralized health data, recognition tools, and custom surveys that made wellness meaningful and visible. With 90% challenge participation, 17,055+ activities completed, and HRA completion rising to 100%, employees stay motivated, connected, and appreciated—while admins save time and build culture.
Keslie Smith
Human Resources Manager
Gilsbar
Frequently Asked Questions
Creating a work culture is a shared responsibility where every individual plays a vital role and it all starts with selecting the right solution. Allow Woliba to transform this into a reality.
How long does migration from Wellable take?
Switching wellness platforms shouldn’t cause your HR team a headache. We’ve seen companies migrate from Wellable in under 15 days — bringing over their challenge history, employee data, reward structures, and wellness program setup without missing a beat. Your dedicated Woliba CSM handles the entire transition, from data migration to employee communications to launching your first challenge, so your team feels zero disruption.
What is Personify Health?
What is Virgin Pulse?
Virgin Pulse was a corporate wellness platform founded as part of Sir Richard Branson’s Virgin Group. It focused on employee health programs, step challenges, biometric tracking, and insurance-linked rewards. In 2023, Virgin Pulse merged with Personify and rebranded as Personify Health. The platform’s core model — tying wellness participation to health benefit incentives — remained unchanged. Many G2 reviews still reference “Virgin Pulse” when describing navigation issues, slow servers, manual logging requirements, and poor customer support.
How much does Virgin Pulse cost?
Virgin Pulse (now Personify Health) does not publish public pricing. It operates on a custom enterprise quote model designed for large organizations (1,000+ employees). Pricing is negotiated based on company size, features, and contract length. In comparison, Woliba starts at $100/month for 50 users ($2/active user/month) — fully transparent, no enterprise sales call required. Woliba also only charges for employees who actually use the platform, so you never pay for inactive seats.
Personify Health reviews — what are users saying?
Personify Health has a G2 rating of 4.3/5 (113 reviews), but negative reviews consistently flag: customer service described as “seriously lacking” and “lazy”; gift card rewards lost and unresolved; servers that cannot handle peak load; clunky, cumbersome navigation; no auto-sync (manual daily login required for points); and employees feeling forced to participate just to receive full health benefits. Several users recommend against purchasing it.
