It's time to switch from Wellhub
Wellhub gives gym access. Woliba builds total wellbeing — with recognition, coaching, wellness challenges & burnout analytics in one platform. No per-seat charges for employees who never show up.
Real User Review
"We are charged $4,600 for essentially nothing. Then an additional $1,600/month for 500 employees. We have 230 subscribed and less than 100 who actively use the product. The cost and ROI is not there."
Stephen L., AVP People & Culture
G2 Review · Wellhub · Mid-Market
Here are five reasons Why HRs outgrow Wellhub
Gym access alone doesn’t build an engaged, healthy workforce. Woliba helps HR teams go beyond fitness perks — with recognition, burnout prevention, coaching & full wellbeing in one platform.
You pay for 500 employees. Fewer than 100 show up.
Wellhub's PEPM model charges for every enrolled employee — active or not. With gym utilization rarely exceeding 20% of enrolled staff, most companies end up funding a wellness benefit that the majority of their workforce never touches. HR leaders are left defending a five-figure monthly spend with zero engagement data, no culture impact, and no way to show leadership the ROI.
"I've had the app for over 12 months and have never managed to book a class because I get so frustrated trying to find something suitable. The filters don't work, it's difficult to find classes nearby, and what should make fitness accessible ends up feeling stressful and discouraging."
Gym access isn't employee wellness — it's just a fitness perk
Wellhub gives employees access to gyms and fitness studios. But gym access addresses only the physical dimension of wellbeing. It has no recognition tools, no engagement surveys, no burnout detection, no coaching, no mental or financial wellness content. When your wellness platform can't address burnout, stress, or disengagement, you need more than a gym pass.
"Some gyms have limited time slots depending on your plan, which can be frustrating. I would like to go twice in a day — cardio in the morning and workout in the afternoon — but it only allows me once. It feels restrictive for what you pay."
Billed after cancellation — dark patterns make it nearly impossible to leave
Multiple users report being charged by Wellhub even after cancelling their subscription. The cancellation process is described as deliberately obstructive — 10 pages of clicks before you can actually cancel. Gym locations are sometimes added without the gym's knowledge, leading to employees arriving at venues that don't even accept Wellhub. These dark patterns have users calling it an outright "SCAM."
"I went to a kickboxing place listed on the app, but my credit wasn't accepted because Wellhub had apparently added them without their knowledge or consent. Later after I canceled my subscription, I was still billed the next month. They employ horrible dark patterns and make you click through 10 pages before you can actually cancel."
$25 penalty for missing a check-in — even if the app fails
Wellhub charges a $25 account lockout fee if you fail to check in to a class — even if you physically attended but the app glitched. The check-in system frequently fails: codes time out in 20 minutes, the app shows old codes, and users lose their gym access for the day through no fault of their own. One user noted the $25 fee is roughly 25% of their monthly plan cost.
"Not only do they charge you a $25 fee for not 'checking in' to a class (not for skipping it, just for failing to tap a button), they'll charge you even if you actually attended. That $25 is roughly 25% of the monthly plan cost."
"There is no customer support — just a bot going in circles"
Wellhub has no human phone line. Users who encounter billing issues, fake gym listings, or app failures are redirected to chatbots that can't resolve complex problems. Multiple App Store reviews describe the support experience as "no customer support at all" with bots that loop endlessly. For a platform charging per employee per month, this is inexcusable.
"I was FORCED to install this nightmare of an app. I wanted to speak with someone — there is no customer support, just a bot going in circles. The app is messy, overly complicated, not user friendly."
What makes Woliba different from Wellhub?
Wellhub opens gym doors. Woliba builds complete employee wellbeing from the inside out.
More Platform. More Value. Less Cost.
Wellhub’s PEPM model charges for every enrolled employee — active or not — with frequent price hikes and no notice. Woliba starts at $100/month with everything included. Only pay for employees who actually engage.
Custom Pricing
- What users are reporting
- Gym access only — no wellbeing tools
- Charges for all enrolled employees
- $25 lockout fee for missed check-ins
- Billed after cancellation (reported)
- Chatbot only — no human support
- 20%+ price hikes without notice
$100 USD
- What’s included
- Wellness + Recognition + Coaching in one
- 12 Pillars of Wellbeing included
- Production-ready challenge engine
- AI burnout alerts + engagement analytics
- No lockout fees · No dark patterns
- Dedicated CSM · G2 Support: 9.8
- Live in under 15 days
Here's what our customers say.
From the HR leaders who chose Woliba to the employees who open it every day.
Admins & HR Teams
Wellness Coordinators · CHROs · HR Managers
Dana Campbell
Vice President, Publications, Uhlig LLC
Woliba makes it easy to track steps through wearable and phone integration while offering a wide range of wellness options, including exercise, educational content, and community sharing. It helps employees stay informed, refreshed, and mindful of healthy habits like stress management and overall wellbeing.Nicole Byars
HR Manager, NeuroPace, Inc.
Woliba offers a wide variety of wellness resources, including educational content, workout videos, and recipes, helping increase awareness and engagement. It has become a central part of the wellness program and continues to drive higher participation.
Luis Chitsumba
Engineering Projects Superintendent, Kenmare Moma Processing
Woliba provides practical tools and guidance that help users manage stress, improve fitness, make better nutrition choices, and build stronger connections at work. It supports healthier daily habits that contribute to better wellbeing and overall quality of life.
Employees
Day-to-day platform users
“New opportunity provided by my employer that I’ve integrated into my everyday life after being skeptical. It actually is amazing! I’ve found myself opening doors I didn’t know existed.”
— NWRECC
“I love tracking my daily activities — it keeps me honest and inspires others to do the same.”
— Blue FCU
“I have a bad knee and find myself moving more because of these challenges.”
— NWRECC
“I love the challenges with my coworkers. This month I’m determined to hit every day — next month I’ll bump up my goal!”
— NWRECC
“Easy to use, notification reminders keep you engaged — promotes wellbeing for the WHOLE person.”
— SIF
Compliance you can trust
Fortune 100 companies trust our platform for its strong focus on security and compliance. We meet key standards including SOC 2, HIPAA, and GDPR, with advanced data protection options for organizations with higher security needs.
SOC II
HIPAA
ISO Certified
GDPR
Compliance you can trust
Fortune 100 companies trust our platform for its strong focus on security and compliance. We meet key standards including SOC 2, HIPAA, and GDPR, with advanced data protection options for organizations with higher security needs.
SOC II
HIPPA
ISO Certified
GDPR
Who should choose which platform?
We believe in helping you make the right decision — even if that means being honest about where Wellhub fits better.
Choose Wellhub if…
Gym access subsidies are your only goal.
- Your primary benefit is subsidizing gym memberships
- You don't need recognition, surveys, or coaching
- You're comfortable with PEPM charges for non-users
- Fitness access is your only wellness KPI
- App penalties and billing surprises are acceptable
Choose Woliba if…
You need real wellbeing, not just gym access.
- You want wellness + recognition + coaching in one platform
- You need to prove ROI — only pay for active users
- You want burnout detection before it becomes turnover
- You're tired of billing surprises and $25 lockout fees
- You need a CSM — not a chatbot
- You need to launch fast — under 15 days at $100/month
Currently using Wellhub? It's easy to switch.
Most teams are fully live on Woliba in under 15 days. Our CSM handles the heavy lifting — data migration, employee communications, first challenge setup — so your HR team doesn’t feel a thing.
Trusted by thousands to keep
their work moving
engagement
wellness initiatives
related issues
Built to Power Your Entire Workplace
Creating a work culture is a shared responsibility where every individual plays a vital role and it all starts with selecting the right solution. Allow Woliba to transform this into a reality.
Idaho SIF unified wellness challenges, live events, and real-time reporting into one holistic platform that made participation easy and visible. With near-full seat utilization, significantly higher challenge participation, a sharp rise in completed activities, and improved HRA completion, employees stayed engaged, connected, and motivated—while administrators saved time, gained clear insights, and strengthened a culture of wellness.
Jaye B
Insurance
How Idaho SIF Simplified Wellness Management and Drove Engagement
Woliba transformed my routine with seamless workout tracking, clear goals, and daily wellness tips. With 61% challenge engagement and 24,000+ activities completed across the platform, I stay motivated, hit my targets consistently, and enjoy an intuitive, user-friendly experience.
Kailey Cox
Director of Employee Wellness
High Point University
Education
Richardson Industries uses a unified wellness platform that combines challenges, recognition, resources, and data tracking—creating an experience employees genuinely enjoy. With 83% platform participation, consistent challenge engagement (66–68%), and an increase in average activities per user (from 46 to 69), employees stay motivated, build healthy habits, and easily track their progress. Over time, this drives stronger engagement while supporting long-term preventive health goals.
Kathy Kane
Richardson Industries
Manufacturing
Boosting Engagement and Wellness Habits at Richardson Industries
Gilsbar centralized health data, recognition tools, and custom surveys that made wellness meaningful and visible. With 90% challenge participation, 17,055+ activities completed, and HRA completion rising to 100%, employees stay motivated, connected, and appreciated—while admins save time and build culture.
Keslie Smith
Human Resources Manager
Gilsbar
Consulting
How Gilsbar Built a Culture of Wellness Through Data and Recognition
Insurance
Idaho SIF unified wellness challenges, live events, and real-time reporting into one holistic platform that made participation easy and visible. With near-full seat utilization, significantly higher challenge participation, a sharp rise in completed activities, and improved HRA completion, employees stayed engaged, connected, and motivated—while administrators saved time, gained clear insights, and strengthened a culture of wellness.
Jaye B
Chief Human Resources Officer Idaho SIF
Education
Woliba transformed my routine with seamless workout tracking, clear goals, and daily wellness tips. With 61% challenge engagement and 24,000+ activities completed across the platform, I stay motivated, hit my targets consistently, and enjoy an intuitive, user-friendly experience.
Kailey Cox
Director of Employee Wellness
High Point University
Manufacturing
Richardson Industries a unified wellness platform with challenges, recognition, resources, and data tracking that employees enjoy using. With 83% platform participation, steady challenge engagement (66–68%), and rising average activities per user (from 46 to 69), the team stays motivated, builds habits, and tracks health progress with ease. Over time, this supports both engagement and preventive health goals.
Kathy Kane
Richardson Industries
Consulting
Gilsbar centralized health data, recognition tools, and custom surveys that made wellness meaningful and visible. With 90% challenge participation, 17,055+ activities completed, and HRA completion rising to 100%, employees stay motivated, connected, and appreciated—while admins save time and build culture.
Keslie Smith
Human Resources Manager
Gilsbar
Frequently Asked Questions
How long does migration from Wellable take?
Switching wellness platforms shouldn’t cause your HR team a headache. We’ve seen companies migrate from Wellable in under 15 days — bringing over their challenge history, employee data, reward structures, and wellness program setup without missing a beat. Your dedicated Woliba CSM handles the entire transition, from data migration to employee communications to launching your first challenge, so your team feels zero disruption.
What is Wellhub?
How does Wellhub work?
Employers purchase Wellhub and pay a monthly PEPM fee for all enrolled employees — regardless of whether they use the platform. Employees download the Wellhub app, choose a plan tier (Basic, Silver, Gold, Platinum), and use it to check into partner gyms and studios. Check-ins require app interaction within a set window. Missing that window or late-cancelling can result in account lockouts with a $25 unlock fee. Partner listings are sometimes inaccurate — gyms have been listed without their knowledge or consent.
What wellness services does Wellhub include?
Wellhub primarily includes access to physical fitness venues — gyms, yoga studios, swimming pools, and boutique fitness classes — as well as some wellness apps for meditation and nutrition. It does not include employee recognition tools, engagement surveys, leadership coaching, mental health programs, financial wellness content, burnout detection analytics, or live workplace wellness events. Platforms like Woliba cover all 12 pillars of wellbeing in one place.
What are Wellhub's pricing and plans?
Wellhub does not publish a transparent pricing page. Pricing is quote-based and varies by company size, location, and plan tier. It uses a PEPM model — meaning companies pay for every enrolled employee, whether they use the platform or not. Users have reported unexpected price increases of 20%+ without prior notice. In contrast, Woliba charges $2/active user per month, starting at $100/month — with no charges for inactive employees and no surprise hikes.
Wellhub reviews — what are users saying?
Wellhub has an App Store rating of 4.3/5 (8,300+ ratings) but recent reviews are predominantly negative. Common complaints include: glitchy app that doesn’t mark check-ins; $25 lockout fee for failing to tap a button; being billed after cancellation; dark patterns requiring 10 clicks to cancel; gyms listed without their knowledge; no human customer support (chatbot only); and price increases without notice. Several users describe it as a “scam” and warn others not to join.
What are Wellhub's plans?
Wellhub offers tiered employee plans — typically Basic, Silver, Gold, and Platinum — each unlocking access to different gym and studio networks. Lower tiers access standard gym chains; higher tiers unlock boutique studios and premium facilities. Employers pay a PEPM (per employee per month) fee for all enrolled staff regardless of usage, plus employees co-pay a portion of their chosen tier. Plan availability and pricing vary by country. Gym networks within each plan can change without notice, and users report gyms moving to higher (more expensive) tiers unexpectedly. In contrast, Woliba charges a flat $100/month for up to 50 users — no tiers, no surprise changes, no PEPM ghost charges.
How does Wellhub work for gyms?
Gyms and studios partner with Wellhub to be listed in the app’s network, receiving a fee per check-in from Wellhub members. However, multiple users have reported that some gyms are listed on the Wellhub app without their knowledge or consent — leading to employees arriving at venues that don’t actually accept Wellhub bookings. Check-ins are GPS-validated and must happen within a short time window; if the app glitches or the code times out, employees lose their daily check-in and may be fined $25 to unlock their account. Gyms can also change their plan tier requirements, which can mean a gym that was on your plan moves to a more expensive tier without warning.
